DISCLOSURE STATEMENT Colorado School of Mines BlasterCard™ CAMPUS ID CARD OFFICE - BUSINESS HOURS AND DAYS The CSM Campus ID Card Office is located at: Ben Parker Student Center, Room 238 1600 Maple Street Golden, Colorado 80401 Telephone: (303) 384-2273 The Office is open for regular business operations from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding official University holidays. In addition, cardholders can report a lost or stolen BlasterCard™ 24 hours a day via the Online Card Office located at: www.onlinecardofficecsm.com. GENERAL INFORMATION ABOUT THE BLASTERCARD™ The BlasterCard™ is the official identification card for all students, faculty and staff at the Colorado School of Mines (“CSM” or “University”). This card, which is non-transferable, can also be used as a debit card to make purchases from card readers or point-of-sale terminals. Such purchases are electronically debited to the cardholder’s CSM “BurroBucks” account. Purchases and other transactions that use the BlasterCard to debit or credit a CSM BurroBucks account are called “electronic fund transfers” or “transfers.” The federal Electronic Fund Transfer Act, 15 U.S.C. §§1693, et seq., and Federal Reserve Board Regulation E, 12 C.F.R. §§205.1, et seq., protect cardholders who use their CSM BlasterCard to make electronic fund transfers. This disclosure statement notifies you of important rights that you, as a cardholder, have under the Act and Regulation E. Please retain a copy of this disclosure statement for your records and information. BURROBUCKS ACCOUNTS The OPTIONAL BurroBucks account system allows cardholders to make purchases by using their BlasterCard as a debit card. This optional feature can be used at point-of-sale terminals that accept BurroBucks account transactions or at facilities equipped with card readers for the following electronic fund transfers: 1) purchases at the CSM Bookstore; 2) use of campus laundry facilities; 3) use of campus vending machines; 4) campus copying and printing services; 5) purchases at campus dining facilities; 6) admission to campus athletic events and purchases at concession stands; and 7) purchases at any other campus and off-campus locations where BurroBucks transactions are accepted. The BurroBucks account is not available to the cardholder until such account has been properly validated and activated. There is no limitation on the frequency or dollar amounts of transfers made with the BlasterCard providing the cardholder has sufficient funds in his or her BurroBucks account to cover the transfers made. When a purchase is made with the BlasterCard the amount of the purchase (including any applicable taxes) is electronically debited from funds deposited in the cardholder’s BurroBucks account. This account shall not be used to extend credit or obtain cash advances. Transfers or purchases in excess of the amount of deposited funds are not allowed. The cardholder is responsible for any transaction completed when the cardholder’s account has insufficient funds. The cardholder may be assessed an additional administrative processing fee of $30.00 for each insufficient funds transaction not due to system error. The BurroBucks account is initially set up with a zero dollar balance. No interest shall be paid to the cardholder on any balance in the account. Funds remain in a cardholder’s account, transferring from semester to semester until the cardholder’s graduation, withdrawal, or termination from the University. If there is no account activity (debits or deposits) for 12 months or more, the account will be deemed inactive and closed by the University. In this event, the account holder will be assessed a $25.00 account closure fee and the BlasterCard will be invalidated and deactivated for use as a debit card. If there are any excess funds remaining, the University will attempt to return those funds to the cardholder. GENERAL TERMS AND CONDITIONS The cardholder is responsible for the care, protection, and maintenance of the BlasterCard. Any damage to the magnetic stripe on the BlasterCard that causes the card to become unreadable by a card reader may require replacement of the card at the cardholder’s expense. The cardholder’s BlasterCard privileges and BurroBucks account will be deactivated if the cardholder is not currently enrolled in classes, or is currently not employed by the University. General terms and conditions governing the issuance, ownership, and use of the BlasterCard and the BurroBucks account are listed in the TERMS AND CONDITIONS AGREEMENT delivered at the time of card activation. Use of the BlasterCard is also subject to the terms, conditions, rules, and regulations listed in the CSM Student Handbook. VALIDATING AND ACTIVATING YOUR BLASTERCARD™ FOR USE AS A DEBIT CARD Cardholders cannot use the BlasterCard as a debit card until the card has been VALIDATED AND ACTIVATED for this purpose. Even if you do not want to activate your BlasterCard as a debit card, you should retain it and use it as your University identification card. However, if you choose to keep your BlasterCard™ for use as an identification card and have not validated it as a debit card, you CANNOT use it as a debit card to make electronic fund transfers or other transactions. To validate your BlasterCard as a debit card, you must complete and sign the BlasterCard Cardholder Agreement and deposit in the BurroBucks account a minimum of $10.00 by cash, check or credit card. Once this deposit is credited to your BurroBucks account, your BlasterCard is activated. After this initial activation deposit has been made, the minimum deposit that can be made to your account is $1.00. Funds deposited can only be spent at approved BlasterCard locations. By activating a BurroBucks account, a cardholder agrees to accept the terms and conditions cited in the TERMS AND CONDITIONS AGREEMENT that is provided to the cardholder upon activation of the account. FEES 1. There will be no charge assessed for deposits made to a BurroBucks account. 2. There will be no charge assessed for withdrawals or transfer of funds out of a BurroBucks account. 3. A cardholder may be assessed a $30.00 administrative processing fee for each transaction completed where there are insufficient funds in the cardholder’s BurroBucks account to cover the transaction and such insufficiency is not due to system error. 4. An account that has been inactive for 12 months or more will be closed and assessed an account closure fee of $25.00. This amount will be withdrawn from the account at the time of the account closure. Any balance will be returned to the cardholder. 5. A fee of $15.00 will be assessed to a cardholder to replace a lost, stolen or damaged card. This fee is due upon issuance of the new card. 6. A fee of $1.00 per page for a statement printed at the Campus Card Office. CARDHOLDER’S LIABILITY FOR UNAUTHORIZED ELECTRONIC FUND TRANSFERS You should notify the University IMMEDIATELY if you believe that your BlasterCard has been lost or stolen. If you fail to notify the University that your card has been lost or stolen, you could lose all of the money in your CSM BurroBucks account. Telephoning the Campus ID Card Office at the number listed below, Monday thru Friday, 8:00 am to 5:00 pm or reporting the loss or theft via the BlasterCard web site, 24 hours a day, (address below). The BlasterCard website is the most effective way to minimize your losses. The cardholder’s liability for unauthorized electronic fund transfers is as follows: 1) If the cardholder notifies the University within two business days after learning of the loss or theft of the card, the, cardholder is responsible for no more than $50.00 in unauthorized transfers that occur before notice to the University. 2) If the cardholder fails to notify the University within two business days after learning of the loss or theft of the card, the cardholder is responsible for no more than $500.00 in unauthorized transfers. 3) If the cardholder’s BurroBucks account statement reflects electronic fund transfers that the cardholder did not make or authorize and the cardholder does not notify the Campus Card Office within 60 calendar days after the statement was sent to the cardholder (by email or regular mail service), the cardholder may be responsible for the amounts described in (1) and (2) above AND the amount of all unauthorized transfers that occur after the close of the 60 days and before notice to the University if the University can show that these transfers would not have occurred had the cardholder notified the University within the 60-day period. These time periods may be extended if a compelling reason (such as an extended trip or hospital stay) prevents the cardholder from timely notifying the Campus ID Card Office. The Campus ID Card Office has sole discretion to determine whether the cardholder’s reason for failure to provide timely notice of a lost or stolen BlasterCard warrants an extension of the time periods herein. CONTACT INFORMATION FOR REPORTING A BLASTERCARD™ LOST OR STOLEN You can report your BlasterCard™ lost or stolen, or report that someone has transferred or may transfer money from your BurroBucks account without your permission 24 hours a day via the BlasterCard web site at www.is.mines.edu/BlasterCard, or during normal business hours Monday through Friday (excluding University holidays) by calling the Campus ID Card Office at (303) 384-CARD (2273) or visiting the CSM Campus ID Card Office in Room 238 of the CSM Student Center at 1600 Maple Street, Golden, Colorado 80401. When you contact the Campus ID Card Office, please provide the following information: 1) Your name, address, birth date and CSM BlasterCard/BurroBucks account number; 2) A telephone number at which we can reach you during regular business hours; and 3) Any information you have which may help the University prevent a loss or additional loss of funds from your BurroBucks account. Upon receipt of your report of a lost or stolen BlasterCard or unauthorized fund transfer, the University will deactivate your BlasterCard and suspend your BurroBucks account to prevent additional unauthorized use and transactions. Once a card has been reported lost or stolen, you are required to visit the Campus ID Card Office in person to have the card reissued and account balance transferred to the new card. Cards are reissued at the cost of $15.00, payable at the time the card is reissued. CARDHOLDER’S RIGHT TO RECEIVE STATEMENTS AND RECEIPTS Sales receipts can be made available to the cardholder for any purchase or other fund transfer made from a card reader facility or point-of-sale terminal operated by a cashier. Additionally, receipts for all BurroBucks account transactions will be available for the cardholder’s review via the BlasterCard web site at www.is.mines.edu/blastercard. It is the cardholder’s responsibility to ensure that receipts are correct. Periodic statements summarizing BurroBucks account activity will be made available to the cardholder via the BlasterCard web site. Individual cardholders will receive monthly emails announcing when such statements have been updated and providing a link to the BurroBucks web site at which the cardholders can access their personal account statements through a password-protected system. Account statements will be updated monthly, unless there are no transfers in a particular month. In any case, the statement will be updated and made available to the cardholder at least quarterly. The cardholder may also call or stop by the Campus ID Office during regular business hours and request a hard copy of his or her current statement at a fee of $1.00 per page. HOW TO RESOLVE ERRORS OR QUESTIONS REGARDING YOUR ELECTROINC TRANSFERS OR ACCOUNT If you think there are errors on your BurroBucks account statement or an electronic fund transfer receipt, or you have any questions about a transfer listed on the statement or receipt, call the Campus ID Card Office as soon as possible at (303)384-2273 OR visit or write: CSM Campus ID Card Office, Ben Parker Student Center, Room 238, 1600 Maple Street, Golden, Colorado 80401. The University must hear from you no later than 60 days after receiving the FIRST statement on which the problem or error appeared. When you contact the Campus ID Card Office, please provide the following information: 1) Your name and account number; 2) A description of the error or the transfer you are unsure about and a clear explanation as to why you believe there is an error or why you need more information; and 3) The dollar amount of the suspected error. If you tell the University orally about a suspected error, you may be required to send the University your complaint in writing within 10 business days. The University will attempt to determine whether an error occurred within 10 business days after receiving your written complaint and will correct any error promptly. If the University needs more time to investigate the matter, however, it may take up to 45 days to complete the investigation. If this additional time for investigation is needed, the University will credit your account within 10 business days for the amount you think is in error so that you will have the use of the money during the time it takes the University to complete the investigation. If the University asks you to put your complaint or query in writing and it is not received within 10 business days, the University may not credit your account. The University will inform you of the results of the investigation within three business days after completing the investigation. If it is determined that there was no error, a written explanation will be sent to you. CSM’S LIABILITY If the University does not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions to this. We are not liable, for example, under the following circumstances: 1) If, through no fault of ours, you do not have enough money in your account to make the transfer; 2) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer; or 3) if circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken. CONFIDENTIALITY The University may disclose information to third parties about your CSM BurroBucks account under the following circumstances: 1) When such disclosure is necessary to complete a transaction; 2) In order to comply with a lawfully issued subpoena or government agency or court order; or 3) You give the University written permission to make such a disclosure. The photographic image a student-cardholder provides for his or her BlasterCard is not considered by the University to be public directory information, but is part of the student’s official University academic record. As such, the photo may be released by Campus ID Card Program personnel to other parties without the student’s consent only under certain conditions, as specified in the Family Educational Rights and Privacy Act (FERPA), including the following: 1) University officials with legitimate educational interests in the information; 2) Other schools to which a student is transferring; 3) Appropriate officials in cases of health and safety emergencies; and 4) To comply with a lawfully issued subpoena or government agency or court order. CHANGE IN TERMS AND CONDITIONS The University reserves the right to make changes to the terms and conditions governing the CSM BlasterCard or CSM BurroBucks account system. Any such changes will apply to all BlasterCard holders and to all active BurroBucks accounts. New terms and conditions will supersede terms and conditions in effect when the card was issued or validated. The University will notify BlasterCard cardholders in writing at least 21 days in advance of any changes in terms and conditions that will result in: 1) New or increased fees to cardholders; 2) Increased liability for cardholders; 3) Fewer types of electronic fund transfers being available to cardholders; 4) Stricter limitations on the frequency or dollar amount of transfers. I agree by signing this document that I have read and agree to the above Disclosure Statement and have received and agree to the Terms and Conditions for the BlasterCard. Signature: ___________________________________ Print Name: __________________________________ Date: ________________________