Human Resources Philosophy

 

 

 

 

 

Our philosophy is based on these values and principles:

 

*          Respect for individuals.

*          People of an organization create its success.

*          People must be supported by the organization to nurture success.

*          All jobs have inherent dignity and contribute to self-worth.

*          Our primary job is to provide quality service.

*          Honesty and fairness are cornerstones in all interactions and decisions.

  

Human Resources Functional Foundation

 

Our beliefs rest on four pillars:

 

Customer Focus

*           We must discover the needs and expectations of our customers.

*           Our processes and services must focus on those needs and expectations.

*           We must measure how good we are at satisfying our customers.

*           We must continually seek to improve our services and processes.

 

Quality Service

*           We must provide the right services at the right time.

*           Our services must add value.

*           We must design processes that are easy to use and understand.

 

Respect, Trust, and Fairness

*           Every person who uses our services has the right to be treated with respect.

*           Our processes must be designed to ensure not only that individuals are fairly treated, but that they perceive that they have received a “fair shake.”

*           Our activities and services must promote understanding and relationships based in honesty and trust.

 

Strategic Enhancement

*          Our services must be aligned with Mines strategic vision.

*          We must support divisions and departments as they seek to achieve their goals and objectives.

*          We must embrace change.

*          We must plan.