Human Resources Philosophy

Our philosophy is based on these values and principles:

¨       Respect for individuals.

¨       People of an organization create its success.

¨       People must be supported by the organization to nurture success.

¨       All jobs have inherent dignity and contribute to self-worth.

¨       Our primary job is to provide quality service.

¨       Honesty and fairness are cornerstones in all interactions and decisions.

Human Resources Functional Foundation

Our beliefs rest on four pillars:

Customer Focus

-          We must discover the needs and expectations of our customers.

-          Our processes and services must focus on those needs and expectations.

-          We must measure how good we are at satisfying our customers.

-          We must continually seek to improve our services and processes.

Quality Service

-          We must provide the right services at the right time.

-          Our services must add value.

-          We must design processes that are easy to use and understand.

Respect, Trust, and Fairness

-          Every person who uses our services has the right to be treated with respect.

-          Our processes must be designed to ensure not only that individuals are fairly treated, but that they perceive that they have received a “fair shake.”

-          Our activities and services must promote understanding and relationships based in honesty and trust.

Strategic Enhancement

-          Our services must be aligned with CSM’s strategic vision.

-          We must support divisions and departments as they seek to achieve their goals and objectives.

-          We must embrace change.

-          We must plan.